Responsible for establishing, implementing and monitoring food safety and quality programs for reverse osmosis dairy production facility including regulatory and customer audits to ensure food safety and quality of all products produced. Manages the Plant laboratory.
- Bachelor's degree and three to seven years related experience and/or training; or equivalent combination of education and experience.
- Training and/or experience with food or water microbiological testing including aseptic plating methods for total aerobic and coliform counts, swab and sponge testing, direct microscopic bacteria counts.
- Acceptable background check and a negative pre-employment drug screen.
- Proof of U.S. Citizenship or have a valid work visa.
- Working knowledge of sanitation systems, techniques and procedures.
- Familiarity with Good Manufacturing Practices.
- Thorough knowledge of regulatory requirements for food processing; dairy preferred.
- Ability to follow all Sanitation and Quality Policies and Procedures, and report and follow through on any deficiencies.
- PCQI and SQF certification preferred, but not required.
- Computer skills including working knowledge of Microsoft Word and Excel.
- Ability to read and interpret documents such as safety rules, equipment maintenance and calibration procedures, operating and technical procedure manuals, simple instructions, short correspondence, and memos; Ability to write routine reports, correspondence, and develop Standard Operating Procedures (SOPs).
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate and apply concepts such as fractions, percentages, ratios, and proportions to practical situations and to draw and interpret bar graphs.
- Ability to adapt to changing organizational and operational needs; ability to lead others through change.
- Ability to select, coach, develop, engage and retain a team of employees.
- Demonstrated level of professionalism and excellent organizational/time management skills.
- Ability to communicate, both verbally and in written form.
- Manages the operation of the Plant laboratory by planning, evaluating, organizing, integrating and delegating, as well ensuring supplies and equipment are available; serves as integral part of Plant leadership team.
- Performs microbiological testing on milk and water samples.
- Actively participates in resolving customer complaints; provides support to Operations on customer issues, questions and concerns.
- Ensures laboratory equipment is calibrated and functioning per specifications.
- Ensures product safety, regulatory compliance, and compliance with company standards as stated in the Quality Assurance Manual, Laboratory Manual, and Company directives.
- Drives Continuous Improvement efforts in product quality/performance and process optimization.
- Provides leadership in coaching, education and training of management staff and plant employees for Quality Assurance.
- Development and maintenance of all food safety regulatory programs to meet FDA/USDA/State regulatory requirements. Implements and maintains all quality systems (i.e. SQF 2000).
- Conducts Effective Root Cause Analysis and implements corrective action and preventative action.
- Ensures adherence to appropriate regulations and Company standards for raw milk quality.
- Supervises the appropriate chemical, bacteriological, sensory and utilization tests on raw materials and pasteurized products.
- Communicates quality metric and inspection results to management.
- Ensures that proper sanitation procedures are utilized and that adequate sanitation tests are performed; provides “troubleshooting” efforts in the event of sanitation system failure.
- Develops and maintains documentation of all required quality tests and activities.
- Assists the Plant Manager in managing local, state, customer/third party, and federal audits and inspections.
- Responsible for lab budget and associated costing for Quality.
- Leads by example; this includes following Company policies, standards and specifications.
- Perform inspections of processes and food safety plans and conduct employee training, in compliance with applicable food laws and regulations.